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Shipping policy

We are committed to delivering your order accurately, in good condition, and always on time. Please note our shipping policy as follows:

* We currently deliver to major cities and towns across India based on the Postal Index Number (PIN) Code. Please note to include your PIN Code when you type-in the delivery address.

* Currently, each order may be shipped only to a single destination address. If you wish to ship merchandise to different addresses, you shall need to place multiple orders.

* We make our best efforts to ship each merchandise in your order within 3-5 working days of the order. However in some cases, we may take longer, up to 9 working days. In the unlikely event that we are not able to ship your order completely within 6 days of the order, we shall inform you & is you so wish your remaining unshipped part of the order can be canceled, and payment against the unshipped part of the order shall be refunded; in the manner you have made the payment.

* We ship on all weekdays (Monday to Saturday), excluding public holidays.

* Typically all metro cities deliveries are completed within 3-5 days post shipment and outside of cities deliveries are completed within 4-5 days post shipment, excluding the date of shipping. International delivery may take additional 4-4 weeks to deliver.

* To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

* While we shall endeavor to ship all merchandise in your order together, this may not always be possible due to merchandise characteristics, or availability.

* If you believe that the merchandise is not in a good condition, or if the packaging is tampered with or damaged, before accepting delivery of the merchandise, please refuse to take delivery of the package, and call our Customer Care or mail us at stpaulsbyb.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.